Privacy Policy

Last updated: October 28, 2026

This policy explains how Shyra AI ("we") handles information when we answer calls and messages and run automations for the businesses we serve ("clients") and when you contact us through this website.

Information we handle

• Call information: when someone calls a client's business, we process the caller's phone number, what they say on the call, the call recording, a transcript, and details they share such as name, address, and the service they need.
• Messages and automations: chat and messaging conversations, form submissions, and contact details our clients ask us to follow up with.
• Website enquiries: the details you enter in our contact form, such as your name, business, email, and phone number.

How we use it

• To answer calls, book appointments, and send each lead to the client business the caller contacted.
• To review and improve the quality of the receptionist for that client.
• To reply to website enquiries and set up pilots.

Who we share it with

Call details and recordings are shared only with the client business the caller contacted. We use trusted service providers to run the service (for example voice AI, telephony, email, and automation providers), who process data on our behalf. We do not sell personal information.

Call recording

Calls handled by Shyra AI may be recorded, and callers are told this at the start of the call. Clients are responsible for any additional notices required in their state.

Retention and security

We keep call data only as long as needed to provide the service to the client or as the client instructs, and we use reasonable security measures to protect it.

Your choices

To ask about, correct, or delete your information, email akash@shyraai.com. If your request concerns a call to a specific business, we may forward it to that business.